Transactional SMS Faqs

SMS Template containing information sent by Bank or financial institution or insurance company or Credit Card Company to its clients.

SMS Template containing information regarding travel schedules, ticket booking and reservation sent by Airlines or Indian Railways or its authorized agencies to its passengers.

SMS Template containing information sent from registered educational institution to parents or guardians of its students.

SMS Template containing information to its clients pertaining to the account of the client sent by a company or a firm or depository participant, registered with Securities and Exchange Board of India (SEBI) or Insurance Regulatory Development Authority (IRDA) or Association of Mutual Funds in India (AMFI) or National Commodity & Derivative Exchange Ltd. (NCDEX) or Multi Commodity Exchange of India Ltd. (MCX).

SMS Template containing information sent in response to ecommerce transactions made by their customers by e-commerce agencies

SMS Template containing information sent to its employees or agents or to its customers pertaining to services or goods to be delivered to such customers by a registered company

Transactional SMS can be used by

• Registered Education Institutions (Only for sending critical information to parents)
• Airlines & Railway (Only for sending ticket & PNR details to passengers)
• Registered Companies
• Insurance Companies
• Registered Banks & Financial Institutions
• Credit Card Companies
• Stock Market Alerts (Only to opted-in/subscribed customers)
• E-Commerce website sending response to ecommerce transactions made by their customers

Does Transactional SMS have Sender ID?

Yes, you can have Send ID for sending Transactional SMS.

Sender ID should be of 6 capital alphabets representing the brand/service/ industry

Sample Sender ID

TD-ABCDEF

T- Stands for “Tata Teleservices “it’s a “Service provider”.

D-Standsfor “Delhi” a “Service Circle”

“-“–Delimiter

ABCDEF- is the “sender ID” of six alphabets representing a brand or organization or service sending the Transactional SMS.

Can I have multiple sender ID’s for a single account?

Yes, you can have a multiple sender ID’s  for a Single Account.

Does Sender ID need approval?

Yes, Sender ID should be approved instantly.

Will there be any time period for Sending SMS?

No, there is no time period for sending Transactional SMS

You can send Transactional SMS round the clock 24/7 all the 365 days.

Can I send SMS to DND NUMBERS?

Yes, Transactional SMS’s can be sent to DND (Do Not Disturb) Numbers.

What does the Template contain?

A Template is predefined message which has to be sent. Transactional SMS works with template based messaging.

What happens when I get Transactional SMS approval?

You will get an Email with your account details as following

User name, Password(can be changed) and credits.

How can I send SMS after all the procedure?

You can just login with your User ID & password and start sending SMS to your SMS data